Terms and Conditions
Please note that by using any of the LimeResumes.com services (from now on titled “Service”/”Services”) or this website, you are agreeing to the following terms and conditions of use and service (from now on titled “Terms of Service”). The Products (from now on titled “Product”) will include all of the digital assets that will be delivered to you as a result of any purchase you will make on the LimeResumes.com website.
We reserve the rights to update and change the Terms of Service by posting updates and changes to the LimeResumes.com website.
Registration and Account Terms
- You must be 18 years of age or older to use this website or purchase any LimeResumes.com services or products.
- You are not allowed to use any of the LimeResumes.com Services or Products for illegal or unauthorized purposes. Also you may not, using our Services or Products, violate any laws in your jurisdiction (including, but not limited to copyright laws).
- You are forbidden to transmit us any malware, viruses or any other code of a destructive nature. You agree that you must not, under any circumstances, seek to undermine the security of this website or any information submitted to or available through it.
- You understand and agree that any breach or violation of these Terms of Service, as determined in our sole discretion, will result in an immediate termination of your account and/or services.
Payment & Delivery Terms
- Payments are made via PayPal. You can pay with your credit card if you don’t have a PayPal account.
- We do not process any payments on our website.
- All items on LimeResumes.com are digital and do not require shipping. Files will be delivered electronically within minutes of your order. A link for your download will be sent to the email address you have associated with your account/order. You’ll need to be logged in to download your files.
- If downloads do not become available immediately after purchase contact our customer service.
- A purchase and payment of the full service or product price is required before delivery of your Product or Services.
- Please be aware, however, that after downloading the file(s) you have purchased one time our obligation to you under the terms of sale is fulfilled and the courtesy of additional downloads is not a guarantee.
- LimeResumes.com is not responsible if the delivery dates of the Service are not met due to lack of communication or response on your part.
- You agree that any custom work that you may purchase will be delivered within 3 business days of the purchase
- Everyone who lives in European Union country will have to pay VAT (Value-added tax) determined by the country that you live in. Buyers from outside European Union don’t have to pay taxes to LimeResumes.com.
- You can only use one discount code per order / person. Discount codes can only be applied on purchases over $10 and on regular priced products only unless mentioned other wise. Discounts cannot be claimed afterwards.
- Your purchase will appear on your bank statement under the name “AJCODE”.
SALES & REFUNDS
Hours of Operation
Product information, pricing and sales are available online, 24 hours a day at LimeResumes.com. Customer Support is available via email, typically between the hours of 9AM and 5PM (EST) Monday through Friday. We do not process orders by phone or mail.
Sales to End User Only
LimeResumes.com sells products to end-users only. All products are subject to End-User License Agreement. Resale or redistribution of products offered on the Lime Resumes website is expressly forbidden.
Since LimeResumes.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, We DO Honor Requests for The Refund on The Following Reasons:
Non-delivery of the product: due to not being able to access the files because order remained pending after payment. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to Customer Support within 7 days from the order placing date. Otherwise the product will be considered received and downloaded.
Refunds for Digital Goods Already Downloaded
LimeResumes.com has every incentive to keep customers happy by providing quality products and technical support. We do stand behind our products 100%. In the unlikely event that you feel a digital product was misrepresented, or is defective, please let us know. We will gladly work with you to come to a resolution – happy customers are very important to us! To request a resolution for a product you’ve already downloaded, just contact our customer service. Please include your order number, and describe the problem or issue you’re having and if possible attach a screenshot.
Modification to the Service and Prices
1. Prices for the Service are subject to change without notice.
2. LimeResumes.com reserves the right at any time to time to modify or discontinue, the Service (or any part thereof) with or without notice.
3. LimeResumes.com shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
RESUME EDITING SERVICE
You can order a resume editing service with your resume template and that means that we will fill in your resume information for you. You can provide us a link to your LinkedIn or a Word document with your work history, education and other needed information. This is a custom order and creating the requested file can take 1-3 days once we have received all the necessary information. If you are in a hurry, please ask for time estimate before ordering. Please note that we cannot start working until we got all the necessary information and content from you. The final resume is delivered digitally in PDF as well as editable Microsoft Word .docx format. The resume editing service includes max. 3 resume pages and color edits can be done at the same. Editing of cover letter is included.
The service includes 3 revisions. We offer updating service for a small fee. Updates are not included with the editing service and once you have approved your resume we consider that our job is done. All revisions must be used within 7 days of the delivery of the proof.
We don’t provide writing service. You are responsible for any typographical errors. We suggest that you carefully proofread your resume and have someone else proofread it for you as well.
email: support [at] limeresumes.com